A Comprehensive Guide For Higher Ed Marcom Leaders And Content Creators

What’s working in Higher Ed Video

Executive Summary

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This report examines videos from a variety of colleges and universities, ranging from short-form TikToks, Reels, and Shorts to long-form YouTube videos, with the goal of identifying what’s working in higher ed video content creation. We define “working” as achieving significant engagement, including views, likes, and comments. However, engagement metrics alone don’t tell the full story. For instance, a video with lower engagement may still have a high conversion rate, which most people would qualify as “working.” This report does not attempt to address conversion rates. Most of the videos featured in this report have broad emotional appeal and are primarily top-of-funnel content. They are not commercials or informational videos aimed at persuading prospective students to attend. This does not mean that those types of videos are unsuccessful; rather, it highlights that videos with high engagement rates are typically top-of-funnel content. These videos resonate with a wider audience, allowing us to define "success" in terms of building brand awareness and engagement.

Research Guidelines:

Our research focused generally on videos that meet the following criteria:

-At least 100k views
-At least 50 comments
-At least 100 likes
-Produced within the last 5 years

These were not firm rules as many successful videos worth noting in this report fall short of those stats in one area or another. Our main objectives with these guidelines were to determine which videos were achieving high engagement while weeding out the videos where paid reach was driving the high view counts. For example if a video had 900k views, and only 2 comments and 6 likes, it’s more likely that the views came from paid reach. If those views were organic, people would be more actively engaged with the content through commenting, liking, and sharing.

Understanding that a high follower/subscriber count contributes to overall engagement, we ensured our selection criteria included only top-performing videos from each institution's channel. Additionally, we focused primarily on colleges and universities based in the U.S. but included a significant number of samples from international institutions as well.

Overall Findings:

1. The videos that performed the best fell into 7 categories.

• Arrivals and Departures
• Thought leadership
• Man on the street (MOS)
• Campus vibes
• Tech/labs
• Trends
• Day in the life

2. These videos largely came from accounts with significant existing followings.
While we chose videos that were among the top performing videos from each account, it was still clear that the performance of these videos was in part the result of an intentional and consistent presence on the platform in question. This suggests that the institutions who dedicate their attention to growing a following on these video platforms are much more likely to see results like these than institutions that just upload videos here and there without much strategy behind their efforts.